Review the total.
Choose with clarity.

Checkout shows the options and amounts available for your purchase. Check the garment, size, quantity and final total before submitting payment.

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The useful details

A clearer starting point.

Available methods

Use the payment options actually offered at checkout.

The full amount

Review currency, item prices, delivery, taxes and any discount shown.

Private details

Keep passwords, full card numbers and verification codes out of support messages.

A closer look

A considered checkout.

Check the selection

Confirm the item and size or variant where offered. Review the relevant measurement and composition information before proceeding.

Read the total

Check the currency and amounts displayed, including shipping and tax. Do not assume a promotion applies to every item or destination.

Use an offered method

Follow the checkout instructions. A payment logo elsewhere on the site does not guarantee availability for every purchase.

Keep the confirmation

Save the order message. If payment status is unclear, check existing confirmations before retrying and contact us about the order without sending sensitive payment credentials.

A woman wearing a coordinated tracksuit against a light studio background.

Worth a moment

Keep the purchase information together.

Your confirmation helps identify an order if you need assistance later. Your payment provider can clarify transaction information that the order message does not explain.

Check the selected size and quantity.
Review currency and total.
Never share verification codes.

Activewear scene photography for illustration. Refer to the actual product listing for the garment, composition, fit and stated features.

A little clarity

Good to know.

Are all payment logos available for every purchase?

Use the options actually displayed at checkout; availability can vary.

What if I see a charge but no confirmation?

Check filtered email folders and your payment-provider information. Contact Flexqena with the name and email used for the purchase, without full payment credentials.

Flexqena / Customer care