A little clarity
for everyday movement.
Find a starting point for product, fit, order and care questions. For a detail that depends on a particular garment or purchase, include its reference when asking Flexqena.
Questions, with the useful context.
How do I choose a size?
Use current measurements and the exact product’s chart. Confirm whether it shows body or garment dimensions and compare using the same units.
Does a close-fitting garment always provide compression?
No such function should be assumed. Check the features stated for the particular item.
Can I infer fabric properties from a photograph?
No. Read the composition and stated features. Appearance does not establish stretch, support, moisture management or other performance.
How long does processing take?
Allow an estimated 3–5 business days for processing and dispatch preparation. Transit and arrival are separate.
How do I track an order?
Use the order-status or carrier link supplied with the purchase or dispatch message, where available.
Can an order be changed?
Contact Flexqena promptly with the requested correction. Whether a change or cancellation is possible depends on the order’s stage.
What if the garment is damaged or incorrect?
Contact us with the reference, description and useful photographs. Retain relevant labels and packaging while the issue is reviewed.
How should I wash activewear?
Follow the care label for the exact garment, including washing, drying and any treatment limits.
A clearer starting point.
Choosing a fit
Use actual measurements and the size information for the garment.
Understanding a piece
Read composition, construction and stated features rather than judging by appearance alone.
After the order
Keep confirmation, dispatch information and the garment’s care label.
The right reference makes the question clearer.
A product name, size label or order number connects your enquiry to the information that matters. Ask before assuming that a familiar style follows the same specifications.
- Fit: include the garment and measurements.
- Order: include the purchase reference.
- Care: identify the label instructions.
Activewear scene photography for illustration. Refer to the actual product listing for the garment, composition, fit and stated features.
Good to know.
Where can I ask another question?
Email info@flexqena.lol, call 3315442562 or use the store’s Contact page.
Are all pieces designed for the same activity?
Check each item’s intended use and stated features. A styling photograph does not establish suitability for every activity.
A clear next step.
Include the product name or order reference and a short description. Keep passwords, payment credentials and other sensitive information private.
- info@flexqena.lol
- Phone
- 3315442562
- Business address
- 1509 HAR GR, Tecumseh OK 74873
- Processing & dispatch preparation
- Estimated 3–5 business days.